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Privacy Policy

Your privacy matters to us. Here's exactly how we handle your information.

Last updated: January 2025

1. Introduction

AISEO.com.my ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website or engage our services.

2. Information We Collect

We collect information you provide directly — such as name, email address, company name, and website URL when you submit a contact form or engage our services. We also collect analytics data through tools such as Google Analytics, which may include pages visited, time on site, and general location.

3. How We Use Your Information

We use collected information to: respond to enquiries and provide requested services; deliver and improve our SEO services; send service-related communications; and comply with legal obligations. We do not sell your personal information to third parties.

4. Cookies

Our website uses cookies for analytics and performance purposes. These are non-essential cookies that help us understand how visitors use our website. You may disable cookies in your browser settings, though this may affect website functionality.

5. Third-Party Services

We use third-party tools including Google Analytics and Google Search Console in the delivery of our services. These services have their own privacy policies which govern their use of data.

6. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain client data for as long as the engagement is active and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data by contacting us.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at hello@aiseo.com.my.

9. Compliance

This policy is consistent with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to handling all personal data in accordance with applicable Malaysian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website.

11. Contact

For privacy-related enquiries: hello@aiseo.com.my
AISEO.com.my, Cyberjaya, Selangor, Malaysia.